We use AppFolio to manage properties and we’ve always appreciated the Online Portal functionality we get to provide for our renters.
The current, web-based portal is where renters can log in and securely pay their rent, set up automatic payments, submit maintenance requests, check the status of open maintenance requests, view or download their lease, and more. And we’re excited to announce that AppFolio has created a mobile app with the same functionality of the Online Portal website! This makes it even easier for renters to access their renter portal on the go.
If you’re a current renter with Home Rental Services and haven’t gotten access to your renter portal yet, please start here. We have a page devoted to the renter portal on our website, as well as a form you can use to get set up with the portal for the first time.
If you’re already using the renter portal, your username and password will work in the mobile app as well.
Use the links below to download the Online Portal App for iOS and Android
The Online Portal app lets you:
- Pay rent or dues instantly
- Set up auto-payments
- Submit maintenance requests, with the ability to add photos
- Monitor the status of your maintenance requests
- View or download your lease