Kandy and Caitlin just got back from the 2014 NARPM Broker/Owner Retreat that was at the Bellagio in Las Vegas. It was a three day event where owners and brokers come together to share best practices in the property management industry.
Why do we think this is newsworthy?
Because many companies don’t take the time to work ON their business because they are too busy working IN their business. We wanted you to know that we are doing the things it takes to be a more effective and process driven company. Our industry is in a constant state of change. New laws, new tools, new employees, new vendors, new owners, and more are why we have to be as efficient as possible. These kinds of retreats allow us to think about how we are doing things and inspire us to make important changes related to how we help our clients and how we equip our staff.
There were a bunch of great sessions including:
- Building a Service Culture in Today’s On-Demand World
- Creating Systems and Streamlining the Office
- Engaging Your Employees to Get Engagement : Methods for Happy, Productive, and Long-term Employees
- HR, Systems, Marketing, and Operations
- Apps for Property Managers
We appreciated the various topics across a broad range of subjects. We also met two mobile inspection app companies at the vendor showcase that we are following up on. (We are in the process of getting away from paper based inspections and moving to electronic inspections.) We are glad to be back in the office with our team, but really glad we took the time to go to this retreat and learn about things we can do to make our business even better!